ElephantsData
Service agreement

Terms of service

These terms govern access to ElephantsData unless a separate signed customer agreement takes precedence.

Effective 24 July 2026

Authorized use

You may use ElephantsData only for systems, tenants, accounts and data for which you have lawful authority. You are responsible for user assignments, migration scope, provider licensing, administrator consent and the accuracy of source-to-destination mappings.

Customer responsibilities

  • Maintain appropriate source and destination backups and retention.
  • Validate noncritical pilot migrations before production cutover.
  • Review preflight warnings, unsupported properties and reconciliation.
  • Protect administrator accounts, credentials and downloaded packages.
  • Comply with privacy, employment, records and data-transfer laws.

Migration behavior

Provider APIs, throttling, quotas, licensing and service availability can affect timing and fidelity. A completed status must be evaluated together with item counts, exceptions and reconciliation evidence. ElephantsData does not represent an unsupported workload as production-ready.

Security and destructive actions

You must keep access credentials confidential. Rollback, deletion and purge actions can modify destination data and require explicit authorization. Source data is not intentionally deleted by normal copy operations.

Availability and changes

We may update the service to address security, provider changes or product improvements. Planned maintenance will be communicated when reasonably practicable. Features identified as preview, conditional or unavailable must not be relied upon for production commitments.

Fees, suspension and termination

Commercial fees and service limits are defined in the applicable order or customer agreement. Access may be suspended for security threats, unlawful activity, nonpayment or material breach. On termination, customers should export required reports and request project purging.

Support and notices

Questions about these terms or the service can be submitted through the ElephantsData support page. A signed agreement may specify additional warranty, liability, governing-law and notice terms.